Refund Policy

At Mazza Travels Inc., we strive to provide exceptional travel experiences for our clients. We understand that unforeseen circumstances may require cancellations. Below is our refund policy:

1. Cancellations and Refunds

   • If a participant cancels their booking, a refund will be issued minus the costs incurred on reservations already made on their behalf. These costs may include, but are not limited to:

     • Accommodation bookings

     • Transportation reservations

     • Activity or tour fees

2. Notification of Cancellation

   • Cancellations must be communicated to Mazza Travels Inc. in writing via email.

3. Refund Processing

   • Refunds will be processed within 14 business days of receiving the cancellation request. The refund amount will be calculated based on the recoverable costs at the time of cancelation response.

4. Non-Refundable Items

   • Some reservations may be non-refundable depending on the policies of third-party vendors. Participants will be informed of such items during the booking process.

5. Force Majeure

   • In the event of cancellations due to force majeure (e.g., natural disasters, government restrictions, pandemics), refunds will be issued in accordance with the policies of our service providers and partners.

By booking with Mazza Travels Inc., participants agree to the terms of this refund policy. For further inquiries, please contact.