Privacy Policy

Last Updated: 04/28/2025

At Mazza Travels LLC, we respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.mazzatravels.com or use our services.

This privacy policy covers how Mazza Services, running a website as Mazza Travels uses personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using our site, you are accepting the practices described in this privacy policy.

Collection of Information
Mazza Services collects personally identifiable information, like names, postal addresses, email addresses, phone number etc., when you book a trip, sign up for our newsletter, through surveys, and/or take advantage of special offers we make to our website visitors and clients.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third party vendors, including Google, show Mazza Travels ads across the Internet. These third party vendors use cookies to serve ads based on a user’s prior visits to Mazza Travels website. Mazza Services and any affiliated third party vendor do not store any personal information in the cookie data. Users may opt out of third-party usage of cookies by visiting the Network Advertising Initiative opt-out page.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Third Party Partners and Suppliers:
Mazza Travels will NOT  share your information with the outside suppliers (such as guides, travel companies, hotel companies, insurance companies, and credit card processing entities etc, which perform services on our behalf. Mazza Services and its contracted suppliers never sell, lease or trade information about you or your travel information to other parties in the ordinary course of business.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
We reserve the right to make changes to this policy. Any changes to this policy will be posted. If you have any questions, concerns, or comments about our privacy policy, please contact us at:

1. Information We Collect

We may collect the following personal data when you interact with our website:

• Contact Information (name, email, phone number, address)

• Booking & Travel Details (destination, dates, passport info, if required)

• Payment Information (processed securely via third-party gateways like Stripe/PayPal)

• Technical Data (IP address, browser type, cookies, analytics)

• Marketing Preferences (if you subscribe to newsletters)

2. How We Use Your Data

We process your data for the following purposes:
✔ To fulfill travel bookings and provide services
✔ To communicate with you (customer support, updates)
✔ To improve our website and user experience
✔ For marketing (only with your consent)
✔ To comply with legal obligations (e.g., fraud prevention)

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we process your data based on:

• Contractual necessity (to complete bookings)

• Your consent (for marketing emails – you can withdraw anytime)

• Legitimate interests (website security, fraud prevention)

• Legal compliance (tax, immigration, or regulatory requirements)

4. Data Sharing & Third Parties

We only share your data with:

• Travel partners (hotels, airlines, tour operators)

• Payment processors (Stripe, PayPal, VENMO, ZELLE – they handle card details securely)

• Legal authorities (if required by law)

• Analytics providers (Google Analytics, anonymized where possible)

We ensure all third parties comply with GDPR and data protection agreements.

5. International Data Transfers

If your data is transferred outside the EU/EEA, we use GDPR-approved safeguards (Standard Contractual Clauses or Privacy Shield-certified providers).

6. Your GDPR Rights

You have the right to:

• Access, correct, or delete your data

• Restrict or object to processing

• Data portability (request a copy of your data)

• Withdraw consent (for marketing emails)

• Lodge a complaint with a Data Protection Authority (DPA)

To exercise these rights, contact us at: [mazzatravels@gmail.com]

7. Data Retention

We retain your data only as long as necessary:

• Booking records: Up to 6 years (for tax/legal compliance)

• Marketing data: Until you unsubscribe

8. Cookies & Tracking Technologies

We use cookies for:

• Essential functions (e.g., login sessions)

• Analytics (Google Analytics – anonymized)

• Marketing (only with consent)

You can manage cookies via your browser settings or our Cookie Consent Banner.

9. Security Measures

We implement:

• SSL encryption (HTTPS)

• Secure payment gateways

• Limited staff access to sensitive data

10. Changes to This Policy

We may update this policy. The latest version will always be posted on "Privacy Policy".

11. Contact Us

For privacy-related questions, contact:
📧 Email: [mazzatravels@gmail.com]
📞 Phone: [+1 341.336.1203]]